Shift Leader

2 weeks ago

Albuquerque, New Mexico, United States Taco Bell Full time

Job Summary:

The Shift Leader is a key role in ensuring the success of our restaurant. As a Shift Leader, you will be responsible for leading and coaching a team of team members to deliver exceptional service and meet safety and quality standards.

Key Responsibilities:

  • Lead and coach team members to ensure safety and quality standards are met.
  • Oversee daily operations, including resolving conflicts and ensuring team members are held accountable for their tasks.
  • Complete food safety checklists regularly and verify adherence to standards.
  • Coach team members through conflicts and be a role model for the team.
  • Hold team members accountable for their tasks and ensure tasks are completed efficiently.
  • Conduct zone walks to ensure tasks are being completed and review deployment charts to ensure team members are in the right places.
  • Execute back-of-house shift change procedures and complete assessments of each zone.
  • Plan and assign breaks for team members and post daily goals using the SWS form.
  • Ensure all dishes and back-of-house areas are clean and maintain a positive work environment.

Requirements:

  • 1+ years supervisory experience in a food service or retail environment with profit & loss accountability, schedule writing, and team member development.
  • Strong leadership skills to coach and guide team members.
  • Ability to resolve conflicts and maintain a positive work environment.
  • Knowledge of safety and quality standards in the food industry.
  • Ability to complete food safety checklists and verify adherence to standards.
  • Strong organizational skills to execute shift changes and zone assessments.

Physical Demands:

  • Ability to withstand temperatures of 0 degrees Fahrenheit or less and 100 degrees Fahrenheit or more.
  • Ability to move throughout the restaurant for extended periods (up to 10-12 hours per day).
  • Ability to move 50 lbs. for distances of up to 10 feet.
  • Ability to balance and move up to 25 lbs. for distances of up to 50 feet.
  • Ability to understand and respond to team members' and guests' requests in a loud environment.
  • Ability to stand, walk, sit, use hands and fingers to handle or feel objects, tools, or controls.
  • Ability to reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl.
  • Ability to talk or hear; taste or smell.
  • Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Equal Opportunity Employer:

Alvarado Restaurant Nation is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation.

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