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Business Development Executive

2 months ago

Metairie, Louisiana, United States Gallagher Full time

About the Role

Gallagher is seeking a highly skilled Client Service Manager to join our team. As a Client Service Manager, you will be responsible for delivering high-quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts within a Branch.

Key Responsibilities

  • Accountable for delivering high-quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts within a Branch that consistently meets or exceeds CSO revenue benchmark expectations.
  • Reports directly into either the Branch Client Service Director or the Branch Client Service Supervisor.
  • Directly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets, and fostering a culture of performance and continuous improvement.
  • Successfully and profitably manages an assigned group of accounts.
  • Builds and solidifies relationships with existing clients by providing exceptional ongoing care.
  • In partnership with the Production team, takes a leadership role in the renewal process, ensuring that the best possible solution is delivered to the client in a high-quality and timely manner.
  • Secures existing business and drives the sale of additional services and lines of coverage.
  • Cultivates relationships with the buyer in the client organization as well as with day-to-day client representatives and buyer.

Requirements

  • Required: Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience. 1+ years supervisory experience. Appropriate licensing as required.
  • Preferred: Previous insurance knowledge and experience managing client relationships. Solid financial acumen.

Benefits

  • On top of a competitive salary, great teams, and exciting career opportunities, we also offer a wide range of benefits.
  • Below are the minimum core benefits you'll get, depending on your job level, these benefits may improve:
    • Medical/dental/vision plans, which start from day one
    • Life and accident insurance
    • 401(K) and Roth options
    • Tax-advantaged accounts (HSA, FSA)
    • Educational expense reimbursement
    • Paid parental leave
  • Other benefits include:
    • Digital mental health services (Talkspace)
    • Flexible work hours (availability varies by office and job function)
    • Training programs
    • Gallagher Thrive program elevating your health through challenges, workshops, and digital fitness programs for your overall wellbeing
    • Charitable matching gift program
    • And more...

About Gallagher

Gallagher is a leading provider of insurance and risk management solutions. We are committed to delivering exceptional service and value to our clients and communities. Our company is built on a foundation of inclusion and diversity, and we strive to create a workplace where everyone feels valued and empowered to succeed.