Service Coordinator
7 days ago
Southern States Food Service Inc, a small company based in Reidsville, North Carolina, is seeking a reliable Service Coordinator to oversee incoming calls and track service technicians' movements via GPS. This role requires guiding and directing the service technicians under supervision while monitoring their activities through GPS systems, text messaging, phone calls, and specialized software. The ideal candidate will have excellent organizational skills, be well-versed in technology, and possess strong leadership abilities to motivate teammates to reach company goals.
Compensation
The estimated salary for this position is $45,000 - $60,000 per annum, depending on experience. Benefits include a supportive work environment, opportunities for growth and development, and a competitive compensation package.
About the Role
As a Service Coordinator, you will play a crucial role in ensuring seamless communication between service technicians and clients. Your primary responsibilities will include managing incoming calls, tracking technician movements, and maintaining accurate records of client interactions. You will also be responsible for providing technical support for professional-grade baking and cooking equipment used by local grocery stores across the Southern states. Additionally, you will assist in installing equipment throughout the United States and contribute to growing the business into new markets.
Requirements
To succeed in this role, you must be able to work independently with minimal direction, have excellent time management skills, and be proficient in using laptops, iPads, cell phones, desktops, and various software applications. You should also possess excellent communication skills, both written and verbal, and be comfortable working in a fast-paced environment. As a team leader, you will be expected to motivate your teammates to meet company goals and contribute to a positive work environment.
What We Offer
At Southern States Food Service Inc, we value our employees and offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off. We also provide opportunities for professional growth and development, recognizing that our success depends on the skills and dedication of our employees.
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