Team Leader

1 month ago


Gahanna, Ohio, United States Penn Station East Coast Subs Full time
Shift Leader Job Description

We are seeking a skilled and motivated Shift Leader to join our team at Penn Station East Coast Subs. As a Shift Leader, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.

Key Responsibilities:
  • Serve guests by taking orders, handling cash and credit transactions, and providing a respectful response to all guest needs.
  • Deliver meals to guests at their table or to a designated pick-up area, while maintaining excellent customer service standards.
  • Maintain the cleanliness of your work area, the dining room, parking lot, and restrooms.
  • Stock as needed to maintain inventory throughout your shift.
  • Effectively manage and lead a team of employees, maintaining our operating standards to provide the best hospitality and guest experience.
  • Coach, teach, and train team members on policies and procedures, creating a positive work environment for everyone.
  • Maintain food safety and cleanliness standards.
  • Open and/or close the restaurant, leading the shift as a key holder.
Requirements:
  • You must be team-oriented, friendly, honest, and have great customer service skills.
  • Reliable transportation is required.
  • You must be authorized to work in the United States.
  • You must be at least 17 years old.
Benefits:
  • Flexible schedules.
  • Competitive pay.
  • FREE Meal on days you are working.
  • Closed 7 major Holidays.


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