Customer Service Liaison

1 week ago


Lewisburg, Tennessee, United States Carrier Global Corporation Full time
Job Description

As a Customer Service Liaison with Carrier Global Corporation, you will be responsible for managing customer accounts and ensuring continuity when Account Managers are unavailable or absent. This includes maintaining orders, accurate records of customer account requirements, and facilitating smooth customer interactions.

Key Responsibilities
• Manage customer accounts and ensure seamless service delivery
• Maintain accurate records of customer requirements
• Collaborate with internal teams to resolve customer issues
• Develop strong relationships with customers to drive loyalty and retention

What You'll Need
• 2+ years of experience in customer-facing roles
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills

About the Role
This is a full-time position with a competitive salary range of $60,000 - $80,000 per year, depending on experience. Our comprehensive benefits package includes health insurance, retirement savings plan, and paid time off.

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