Sales Support Specialist
4 days ago
Job Description:
As a Sales Support Specialist at Butler America Aerospace, LLC, you will play a critical role in providing exceptional customer service and support to our customers. This dynamic role requires strong communication skills, attention to detail, and the ability to work effectively in fast-paced environments.
Responsibilities:
Your key responsibilities will include:
- Answering and responding to customer inquiries via phone and email
- Routing calls to the right resources and documenting call information
- Entering accurate ordering information into our company system
- Providing product information and assistance to customers
- Utilizing your proficiency in Microsoft Office products and SAP Software and Call Center, and SalesForce.com (a plus)
Requirements:
To succeed in this position, you must possess:
- The ability to type 40 wpm
- Strong verbal, written, and interpersonal communication skills
- Proficiency in MS Office tools
- A high degree of self-motivation to address and improve business needs
- Superior follow-up and follow-through skills
- Highly organized and flexible with the ability to prioritize individual time while balancing customer demands and requirements
Benefits:
We offer a comprehensive benefits package, including 401K, medical, dental, and vision insurance, and sick time as applicable to state law. Join our team and experience the benefits of working for a company that values diversity and inclusion
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