Automotive Parts Specialist
3 weeks ago
Diehl CDJR of Butler is seeking a skilled Parts Advisor to join our team.
The ideal candidate will have experience in the retail/wholesale automotive parts industry, with a strong focus on customer satisfaction and interpersonal skills.
Responsibilities:
- Provide vehicle parts and merchandise to customers while delivering exceptional customer service.
- Communicate effectively with customers and vendors via phone, in-person, or email.
- Assist customers by answering questions and providing assistance as requested.
- Maintain a clean and professional appearance of the counter, work area, and stockroom.
- Interact with the Body Shop & Service Team to coordinate parts for vehicle repair and service.
- Order parts from suppliers based on Service Team and customer requests.
- Receive, unpack, and store parts in appropriate storage areas.
- Check quantity and condition of goods received against invoices and purchase orders.
- Process core returns, parts warranties, and parts returns as necessary.
Benefits:
- Available Health insurance
- Available Vision and Dental insurance
- Healthcare spending or reimbursement accounts
- 401(k) with employer match
- Employee discounts
Qualifications:
- Prior experience in retail/wholesale automotive parts industry helpful
- Highly self-motivated
- Focused on customer satisfaction and strong interpersonal skills
- Valid driver's license required
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