Automotive Parts Specialist

3 weeks ago


Hamilton, Ohio, United States Diehl CDJR of Butler Full time
Job Description

Diehl CDJR of Butler is seeking a skilled Parts Advisor to join our team.

The ideal candidate will have experience in the retail/wholesale automotive parts industry, with a strong focus on customer satisfaction and interpersonal skills.

Responsibilities:

  • Provide vehicle parts and merchandise to customers while delivering exceptional customer service.
  • Communicate effectively with customers and vendors via phone, in-person, or email.
  • Assist customers by answering questions and providing assistance as requested.
  • Maintain a clean and professional appearance of the counter, work area, and stockroom.
  • Interact with the Body Shop & Service Team to coordinate parts for vehicle repair and service.
  • Order parts from suppliers based on Service Team and customer requests.
  • Receive, unpack, and store parts in appropriate storage areas.
  • Check quantity and condition of goods received against invoices and purchase orders.
  • Process core returns, parts warranties, and parts returns as necessary.

Benefits:

  • Available Health insurance
  • Available Vision and Dental insurance
  • Healthcare spending or reimbursement accounts
  • 401(k) with employer match
  • Employee discounts

Qualifications:

  • Prior experience in retail/wholesale automotive parts industry helpful
  • Highly self-motivated
  • Focused on customer satisfaction and strong interpersonal skills
  • Valid driver's license required

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