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Electrical Technician

1 month ago

Austin, Texas, United States ABC Home & Commercial Services Full time
Job Summary

At ABC Home & Commercial Services, we're committed to excellence and dedicated to fulfilling commitments, serving others, and supporting families. As an Electrician, you'll play a crucial role in our team, efficiently performing high-quality electrical work, repairs, and/or replacements to all customers of ABC (residential and/or commercial) with professionalism and excellent customer service.

Key Responsibilities
  • Accurately diagnose the cause of electrical problems, recommend options for repair or replacement to customers, price work in accordance with company policy, complete repairs after authorization is received, and complete all authorized service repairs with professionalism and service excellence.
  • Work with inspectors, suppliers, and co-workers to ensure correct project work while abiding by all codes.
  • Listen to customer concerns regarding services provided and suggest proper treatments or solutions to address their concerns.
  • Know and understand all applicable federal, state, and local codes and apply them in a practical manner on each job.
  • Carry out general electrical skills such as reading diagrams and blueprints, running conduit and wire, installing devices, troubleshooting circuits, devices, and equipment.
  • Communicate effectively with supervisors, dispatchers, CSRs, and customers to ensure complete alignment at any time during the service repair or replacement process, including any issues, concerns, or outstanding items.
  • Work with and train coworkers assigned to work with you.
  • Be available to serve periodic on-call rotation assignments (per schedule approved by service manager) necessary to ensure 24/7/365 coverage for customers.
  • Maintain a professional attitude at all times with customers, fellow employees, and supervisors.
Requirements
  • Minimum 3 years of Residential Electrical Service Tech experience.
  • Hold current Texas TDLR Residential Wireman, Journeyman Electrician, or Master Electrician license.
  • Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.
  • Generac Certified Technician preferred, but not required.
  • Completed specialized courses in residential and commercial electrical practices and having a strong working knowledge of codes and safety measures.
  • Excellent communication and customer service skills.
  • High proficiency with emailing, instant messaging, and use of various electronic devices and applications for effective communication/information sharing.
  • Ability to prioritize workload under pressure and handle irate customers and still maintain good composure.
  • Dependable and self-motivated with desire to work year-round.
  • Ability to work inside and/or outside for long periods of time, sometimes in extreme temperatures.
  • No actual area/region is designated, so please note that you as a Technician will cover the entire Austin Metro area as required.
  • High school diploma or GED required.
What We Offer
  • Comprehensive benefits package including health, dental, vision, and life insurance.
  • 401(k) with company matching.
  • Paid vacation, sick leave, and participation in our Profit-Sharing Plan.
  • Additional compensation opportunities through our Lead Now Program.
  • Company clubs, outings, and paid training and development opportunities.
  • Tuition reimbursement and educational scholarships for employees and family members.
  • Volunteer Engagement Program with approved Volunteer Time Off (VTO).
  • Wellness program including a gym membership and a company vehicle with gas card.