Universal Banker

2 weeks ago


Rockville, Maryland, United States Fulton Bank Full time
Job Title: Universal Banker

Fulton Bank is seeking a highly motivated and customer-focused Universal Banker to join our team. As a Universal Banker, you will be responsible for providing exceptional customer service and sales support to our customers.

Key Responsibilities:
  • Provide proactive sales conversations through internal and outbound interactions, including outbound calling, inbound contact center calls, appointment setting, and effective lobby engagement.
  • Utilize the CRM system and other resources to foster relationship-building conversations with customers and ensure a consistent approach to new customer onboarding and expanding existing relationships.
  • Identify consumer and small business lending opportunities and partner with centralized lending group to ensure successful customer outcomes.
  • Manage risk by maintaining compliance with applicable regulations and Fulton policies and procedures, while demonstrating sound judgment within established limits.
Requirements:
  • High School Diploma or equivalent.
  • 2 or more years of customer service or sales experience.
What We Offer:
  • A comprehensive benefits package, including medical plans, flexible spending account, dental and vision insurance, life insurance, 401(k) program with employer match, and paid time off programs.
  • A robust wellness program with financial incentives.
  • Opportunities for professional growth and development.

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