Customer Support Coordinator

5 days ago


Coldwater, Ohio, United States Mr Handyman Full time

**Job Overview**

Mr. Handyman of Westchester County is seeking a highly skilled Inside Sales Dispatcher to join their team in White Plains, NY. This role involves managing customer support, streamlining processes, and handling administrative tasks for residential and commercial clients.

**Key Responsibilities:**

  • Maintain accurate customer files and respond to inquiries in a timely manner.
  • Handle incoming calls, schedule jobs, and follow up on service calls and surveys.
  • Oversee daily office operations, manage supplies, and document communications.
  • Coordinate with vendors for timely deliveries and manage the weekly route schedule.
  • Assist technicians with advice and directions, ensuring seamless customer experience.

**Qualifications:**

  • Minimum 5 years in office management or inside sales, preferably in home services.
  • Strong typing and 10-key skills.
  • Proficient in MacOS and MS Office; ServiceTitan experience is a plus.
  • Excellent organizational, multitasking, and problem-solving skills.
  • Bilingual preferred.

**Benefits:**

  • Competitive salary ($40,000 - $50,000 per year based on experience).
  • Career advancement and professional development opportunities.
  • Paid holidays, vacation, and bonus eligibility.
  • A supportive work environment focused on safety and teamwork.

**Work Hours:**

Monday to Friday, 8 AM - 4 PM, with potential overtime.

**About Mr. Handyman:**

We provide exceptional service to our clients, and we're looking for talented individuals like you to join our team.



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