Customer Service Representative

6 days ago


Coldwater, Ohio, United States FedEx Full time

Are you looking for a challenging and rewarding career in retail? As a Retail Customer Service Associate at FedEx, you'll play a crucial role in delivering exceptional customer experiences and ensuring the success of our retail operations.

About This Role:

We're seeking highly motivated and enthusiastic individuals to join our team as Retail Customer Service Associates. In this role, you'll have the opportunity to work in a fast-paced environment, providing top-notch service to our customers and supporting your colleagues to achieve our business goals.

Key Responsibilities:
  • Assist customers with their queries and resolve issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and provide excellent customer service.
  • Support the training and development of new team members to ensure they have the skills and knowledge needed to succeed in their roles.
What You'll Need:
  • A positive attitude and a passion for delivering excellent customer service.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • The ability to work independently and as part of a team, with a flexible approach to working hours.
Working at FedEx:

At FedEx, we're committed to creating a workplace culture that values diversity, equity, and inclusion. We offer competitive salaries and benefits, including medical, dental, and vision coverage, 401(k) matching, and paid time off.

$52,000 - $65,000 per year, depending on experience.



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