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Customer Service Representative

4 weeks ago

Saint Charles, Missouri, United States Newco Coffee Full time

About Newco Coffee

Newco Coffee is a leading manufacturer of commercial coffee machines with a rich history of innovation.

As a key player in the industry, we are committed to delivering exceptional quality and customer satisfaction.

Our state-of-the-art manufacturing facility is equipped with the latest technology, ensuring we maintain the highest standards of quality and efficiency.

We are seeking a talented individual to join our Customer Service team, reporting directly to the Customer Service Manager.

Key Responsibilities

  • Take incoming calls from customers, responding to their inquiries and resolving any issues related to pending orders.
  • Process routine customer orders, ensuring timely and accurate delivery.
  • Interact with customers in a professional and courteous manner, providing exceptional service and support.

Requirements

  • Good attendance and punctuality.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team-oriented environment.

What We Offer

Newco Coffee offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan with company match.

We are an equal opportunities employer and welcome applications from diverse candidates.