Director of Pharmacy Operations

4 weeks ago


Taunton, Massachusetts, United States Lifespan Full time
Job Summary:

The Director of Pharmacy is responsible for overseeing all medication storage and preparation in the health system or organization. This role ensures that the Pharmacy provides optimal services, meets all legal accreditation and certification requirements, and complies with all applicable policies, procedures, codes, and standards of the organization.

Key Responsibilities:

* Ability to work independently and handle stress appropriately.
* Collaborate with pharmacy staff and all levels of leadership.
* Demonstrate thorough knowledge of patient rights to confidentiality.
* Attend meetings as needed.
* Make critical decisions and respond quickly to emergency issues.
* Communicate effectively, both orally and in writing.
* Manage a diverse workforce.
* Provide pharmaceutical care needs of neonatal, pediatric, adolescent, adult, geriatric, acute care, psychiatric, oncology, obstetric, rehabilitation, and skilled-nursing patients.
* Direct the department on policies, Joint Commission preparedness, and compliance with regulatory agencies.
* Provide oversight and support regarding purchasing, billing adjustments, and invoices to meet departmental budget.
* Conduct ongoing staff meetings and safety huddles, as well as attend Quality Council meetings.
* Monitor and address in a timely manner all narcotic discrepancies.

Management of Time and Resources:

* Complete work assignments within an acceptable time frame.
* Use time and resources to the best possible advantage for successful completion of job responsibilities.
* Develop and maintain efficient working relationships.
* Be reliable in respect to attendance and punctuality.
* Recognize the importance of team efforts and partner with others to achieve positive outcomes.

Quality:

* Be part of a team effort to ensure quality services.
* Offer creative solutions or alternatives to issues or concerns.
* Produce quality results.
* Continually strive to improve the quality of work.
* Accept responsibility for all work performed and take appropriate corrective action as needed.

Customer Service Skills:

* Be cooperative in interactions, treating customers with courtesy, respect, and compassion.
* Be patient when responding to questions and answer questions appropriately.
* Respond to requests in a timely manner.
* Handle interruptions in a skillful way.
* Maintain a professional appearance and demeanor.
* Strive to prevent/resolve customer concerns to the customer's satisfaction.

Required Knowledge and Skills:

* Knowledgeable of Pandora and Kronos systems.
* Involve other departments in project planning and implementation.
* Support others in the Pharmacy department and provide help and assistance when possible.
* Regularly attend and participate in team and/or departmental meetings and activities.
* Keep others in the department informed of relevant information.
* Regularly offer and request constructive feedback and coaching.
* Establish and maintain effective working relations.

Education/Experience/Licensure/Technical/Other:

Education:
Bachelor of Science in Pharmacy required, Master's preferred.

Experience:
Minimum of 3 to 5 years in a management position preferred, 8 to 10 years of healthcare system experience preferred.

Certification/Licensure:
Must be a licensed Pharmacist with the Massachusetts Board of Pharmacy.

Location:
Morton Hospital

USA:

MA:
Taunton

Work Type:
Full Time

Shift:
Shift 1

Union:
Non-Union

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