Director of Pharmacy Operations

7 days ago

Taunton, Massachusetts, United States DaVita Full time

Job Summary:
The Director of Pharmacy is responsible for overseeing all medication storage and preparation in the health system or organization. This role ensures that the Pharmacy provides optimal services, meets all legal accreditation and certification requirements, and complies with all applicable policies, procedures, codes, and standards of the organization.

Key Responsibilities:
• Ability to work independently and handle stress appropriately.
• Collaborate with pharmacy staff and all levels of leadership.
• Demonstrate thorough knowledge of patients' rights to confidentiality.
• Attend meetings as needed.
• Able to make critical decisions and respond quickly to emergency issues.
• Communicate effectively, both orally and in writing.
• Able to manage a diverse workforce.
• Provide pharmaceutical care needs of neonatal, pediatric, adolescent, adult, geriatric, acute care, psychiatric, oncology, obstetric, rehabilitation, and skilled-nursing patients.
• Direct department on policies, Joint Commission preparedness, and compliance with regulatory agencies.
• Provide oversight and support regarding purchasing, billing adjustments, and invoices to meet departmental budget.
• Conduct ongoing staff meetings and safety huddles as well as attend Quality Council meetings.
• Monitor and address in a timely manner all narcotic discrepancies.
• Conduct ongoing staff evaluations, coach employees on policies and procedures, and oversee the staff schedule-coverage issues for proper safe staffing in the department.
• Record floor inspections.
• Monitor workload statistics.
• Oversee the Code Cart Committee.
• Responsible for the Pharmacy QI and PI.
• Perform other related duties as assigned or requested by Director.

Requirements:
• Complete work assignments within an acceptable time frame.
• Use time and resources to the best possible advantage for successful completion of job responsibilities.
• Develop and maintain efficient working relationships.
• Be reliable in respect to attendance.
• Be reliable in respect to punctuality.
• Recognize the importance of team efforts and partner with others to achieve positive outcomes.
• Quality:
• Be part of a team effort to ensure quality services.
• Offer creative solutions or alternatives to issues or concerns.
• Produce quality results.
• Continually strive to improve the quality of work.
• Accept responsibility for all work performed and take appropriate corrective action as needed.
• CUSTOMER SERVICE SKILLS:
• Be cooperative in interactions, treating customers with courtesy, respect, and compassion.
• Be patient when responding to questions and answer questions appropriately.
• Respond to requests in a timely manner.
• Handle interruptions skillfully.
• Maintain a professional appearance and demeanor.
• Strive to prevent/resolve customer concerns to the customer's satisfaction.
• REQUIRED KNOWLEDGE & SKILLS:
• Knowledgeable of Pandora and Kronos systems.
• Involve other departments in project planning and implementation.
• Support others in the Pharmacy department and provide help and assistance when possible.
• Regularly attend and participate in team and/or departmental meetings and activities.
• Keep others in the department informed of relevant information.
• Regularly offer and request constructive feedback and coaching.
• Establish and maintain effective working relations.
• EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER:
• Education: Bachelor of Science in Pharmacy required; Master's preferred.
• Experience: Minimum of 3 to 5 years in a management position preferred; 8 to 10 years in a health care system preferred.
• Certification/Licensure: Must be a licensed Pharmacist with the Massachusetts Board of Pharmacy.

About Us:
Brown University Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, ethnicity, sexual orientation, ancestry, genetics, gender identity or expression, disability, protected veteran, or marital status. Brown University Health is a VEVRAA Federal Contractor.

Location:
Morton Hospital, USA: MA: Taunton

Work Type:
Full Time

Shift:
Shift 1

Union:
Non-Union

Apply:
Apply for this role to join our team and contribute to the success of our organization.

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