Fulfillment Specialist

4 weeks ago

San Jose, California, United States Acer Full time
Job Title: Fulfillment Specialist - Demand Planning Expert

Acer America Corporation is a fast-paced, high-growth company located in the heart of Silicon Valley. We are seeking a detail-oriented individual with a minimum of five years of fulfillment experience who will take full ownership of this Fulfillment Specialist - Demand Planning Expert position.

Key Responsibilities:
  • Contribute to monthly high-level planning sessions covering future month forecast gaps and current month shortfalls.
  • Complete ownership of customer level demand plans leveraging historical sell in and sell through data, as well customer relationships to provide accurate forecasts for ongoing products.
  • Manage product launches at the customer & SKU level and be an advocate for assigned accounts timing and load-in needs.
  • Develop business recommendations and proposals to increase sales revenue, reduce cost, and create efficiencies.
  • Manage supply chain purchase of materials in support of the plan based on your forecasting.
  • Active Cross-Functional meeting attendance/participation for key insight gathering (Product Management, Business Management, Supply Chain and Other).
  • Ensures timely and accurate forecast submittal within each monthly process cycle and for any subsequent out-of-cycle maintenance adjustments.
  • Contribute in managing product lifecycles by collaborating with cross-functional teams in developing inventory strategies on existing items, new products, and product transitions.
  • Help prepare reports and presentations for multiple teams, including c-level staff.
  • Work with multiple teams to track orders to commit and demand supply/commit matching.
  • Use advanced Excel/Database skills help diagnose problems and support ad hoc business decisions.
  • Roll up your sleeves and execute on any day-to-day operations that will help us hit our goals.
Required Skills:
  • Strong cross-functional & cross-cultural collaboration skills.
  • Ability to effectively manage time and meet necessary targets.
  • You thrive on small teams, in a dynamic and fast-paced work environment.
  • Quick learner who takes initiative to lead projects, identifies problems, and offer solutions.
  • Willingness to take ownership of new tasks and problem-solve independently, but not scared to ask for help.
  • Extreme attention to detail, and customer requirements.
  • Strong communication and relationship-building skills with overseas ODM and other teams within the organization.
  • Desire to innovate and bring fresh ideas to the table to improve operational processes and positively impact other departments.
  • Logical thinker, with verbal and quantitative reasoning, and the ability to step back and see patterns.
  • Strong analytical skills, experience with large data sets and data analysis – must have amazing excel skills.
  • Collaborative and flexible work style.
  • Excellent communication skills, including strong written and presentation skills.
  • Working knowledge with prior demand planning software a plus.
  • Proficient with basic PC skills including Microsoft Excel, Power Point and Word.
Qualifications:
  • BS/BA degree in supply chain, business or related discipline. or equivalent work experience.
  • 5 + Years experience working in supply chain, preferred Fulfillment/demand planning.
  • Bilingual (English/Mandarin).
  • Demonstrated Microsoft Excel skills, ability to work with CSV imports/exports (Pivot Tables, VLookups, etc. a plus).
  • Familiarity with online portals, online software.
  • ERP experience strongly preferred.
  • Self-motivated with ability to prioritize tasks and work in a very fast-paced, rapidly changing environment.
  • Strong written and verbal communication skills.

Acer is an EEO employer that considers applicants for all positions without regard to race, color, creed, religion, gender, age, national origin, marital status, status with regard to public assistance, disability, veteran status or preferred orientation.

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