Financial Services Representative
3 weeks ago
Job Summary:
As a Financial Services Representative at Flagstar Bank, you will play a vital role in providing exceptional customer service to clients by assisting them with routine financial transactions. This role requires a high level of accuracy, efficiency, and attention to detail.
Key Responsibilities:
- Process client transactions, including cash and check deposits, withdrawals, and transfers, accurately and efficiently.
- Greet and service clients in a friendly and courteous manner, answering phones and providing account information as needed.
- Maintain an adequate cash supply at all times, balancing cash on hand and transactions processed daily.
- May assist with retrieval and processing of ATM deposits and Night Depository deposits.
- May input wire transfers and sell/purchase foreign currency.
- Complete ongoing training as required by Compliance, HR, etc.
- Provide support for the Private Client Groups as needed.
- May be asked to assist in alternate Financial Centers.
Requirements:
- High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent, required
- 0 – 3 years of customer service and sales experience, required
- Experience in financial services industry, preferred
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