Field Service Technician

4 weeks ago

Chicago, Illinois, United States Atlas Copco Compressors LLC -North America Customer Center Full time
Job Summary

We are seeking a highly skilled Field Service Technician to join our team at Atlas Copco Compressors LLC - North America Customer Center. As a Field Service Technician, you will be responsible for performing routine, preventative maintenance and repairs on air compressors, dryers, gas generators, and ancillary equipment at customer sites.

Key Responsibilities
  • Perform routine, preventative maintenance and repairs on all brands of air compressors, dryers, gas generators, and ancillary equipment.
  • Troubleshoot and perform diagnostics on malfunctioning equipment, determine possible causes for malfunctions, and perform repairs as suggested by diagnostics and assessment.
  • Document all work performed daily using company provided hardware and software.
  • Develop rapport with customers through effective communication, interpersonal skills, and professionalism.
  • Provide basic tools to accomplish job along with normal maintenance of tools and equipment.
  • Display the ability to absorb a higher level of learning including VSD's, refrigeration, industrial networks, remote monitoring, and air audits.
  • Provide a high level of customer service, responding to customer needs and working to satisfy customer expectations.
  • Participate in a rotating on-call schedule and be able to work overtime on short notice.
  • Serve as an ambassador for the company, promoting the Atlas Copco Way.
  • Learn and share knowledge, experiences and training with teammates to increase one's own knowledge and knowledge of others.
  • Display the ability to manage time accordingly.
  • Must have the ability to work and solve problems independently.
  • Promote and practice proper safety procedures and the correct use of personal protective equipment at all times.
  • Work as a team sharing knowledge with colleagues and participate in on the job training of self and others as skills allow.
  • Contribute to positive Company branding by projecting a knowledgeable, professional, and customer-orientated image to customers.
  • Perform all duties in accordance with Atlas Copco standards, while always striving to understand the needs and expectations of the customer.
  • Take whatever action is appropriate and required to get the job done and to establish and maintain communications with all people/employees considered necessary to get the job done.
Requirements
  • 1-2 years of technical experience maintaining and repairing various types of mechanical and electrical equipment.
  • Strong mechanical and electrical skills with demonstrated expertise in the maintenance, overhaul, and repair of a wide variety of industrial equipment, including electrical, hydraulics and/or pneumatics.
  • Experience in HVAC a plus.
  • High School diploma or equivalent required with technical training in electrical, hydraulics, and/or pneumatics preferred.
  • Knowledgeable of HVAC preferred.
  • Able to work independently with strong self-management and professionalism.
  • Able to complete work within assigned deadlines.
  • Computer proficiency as required for communication, research, work orders and programming various controllers.
  • Excellent customer service and communications skills (oral and written).
  • Must be fluent in English and have a valid driver's license.
  • Employees will be subject to random drug testing.
  • Must be able to lift up to 50 lbs. on a regular basis and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling.
  • Available for a rotating schedule of on-call work on evenings, weekends and holidays.

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