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Customer Service Representative

2 months ago

Logan, Utah, United States Advanced Call Center Technologies, LLC. Full time
Customer Service Representative

Advanced Call Center Technologies, LLC. is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the voice of the company, using your exceptional communication and interpersonal skills to provide best-in-class service to our customers.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers regarding products and services
  • Utilize negotiation skills to resolve customer complaints and concerns
  • Work effectively in a fast-paced call center environment
  • Meet or exceed productivity and quality standards

Requirements:

  • High school diploma or equivalent required
  • Previous call center or customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment
  • Basic computer skills and data entry experience

What We Offer:

  • A positive and supportive work environment
  • Opportunities for career growth and advancement
  • Competitive compensation and benefits package
  • Employee ownership program

Equal Employment Opportunity:

Advanced Call Center Technologies, LLC. is an equal employment opportunity employer and complies with all applicable laws prohibiting discrimination in employment. We welcome applications from diverse candidates and are committed to creating an inclusive work environment.