Client Experience Ambassador

7 days ago


Homestead, Florida, United States Chapman Partnership Full time

Job Title: Client Experience Ambassador

About the Role:

We are seeking a highly motivated and experienced Client Experience Ambassador to join our team at Chapman Partnership. As a key member of our residential living team, you will be responsible for providing exceptional support to clients, ensuring their comfort and well-being in our facilities.

Responsibilities:

  • Develop and maintain positive relationships with clients, fostering a sense of community and belonging.
  • Conduct regular checks on client dorms, monitoring adherence to center rules and policies.
  • Lead daily huddles with client care teams, prioritizing tasks and addressing scheduling issues.
  • Maintain high standards of cleanliness and safety throughout the facility.
  • Collaborate with internal teams to address client needs and provide timely assistance.
  • Serve as a liaison between clients and management, resolving disputes and promoting cooperation.

Requirements:

  • G.E.D or High School Diploma or equivalent experience.
  • At least one year of experience working with vulnerable populations or in residential living settings.
  • Valid Florida State Driver's License with safe driver classification.

Salary: $45,000 - $55,000 per annum, depending on experience.



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