Client Experience Ambassador
7 days ago
Job Title: Client Experience Ambassador
About the Role:We are seeking a highly motivated and experienced Client Experience Ambassador to join our team at Chapman Partnership. As a key member of our residential living team, you will be responsible for providing exceptional support to clients, ensuring their comfort and well-being in our facilities.
Responsibilities:
- Develop and maintain positive relationships with clients, fostering a sense of community and belonging.
- Conduct regular checks on client dorms, monitoring adherence to center rules and policies.
- Lead daily huddles with client care teams, prioritizing tasks and addressing scheduling issues.
- Maintain high standards of cleanliness and safety throughout the facility.
- Collaborate with internal teams to address client needs and provide timely assistance.
- Serve as a liaison between clients and management, resolving disputes and promoting cooperation.
Requirements:
- G.E.D or High School Diploma or equivalent experience.
- At least one year of experience working with vulnerable populations or in residential living settings.
- Valid Florida State Driver's License with safe driver classification.
Salary: $45,000 - $55,000 per annum, depending on experience.
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