Immigration Case Manager

6 days ago


Homestead, Florida, United States GF IMMIGRATION LAW, PA Full time
Job Overview:

At GF IMMIGRATION LAW, PA, we are seeking a highly motivated and experienced Sales Representative to join our team. As a key member of our sales department, you will play a crucial role in providing exceptional customer service, building strong relationships with clients, and driving revenue growth.

Responsibilities:
  • Conduct in-person and virtual appointments with prospective clients to provide information about immigration processes.
  • Manage outbound and inbound phone calls, addressing client inquiries, and providing accurate information.
  • Attend and schedule appointments based on client availability.
  • Offer legal packages to assist clients in migration services.
  • Creating invoices and receiving payments.
  • Escalate cases according to firm guidelines.
  • Keep records of clients interactions, and file documentation properly.

Requirements and Skills:
  • Bachelors degree
  • Minimum 1-year Customer service experience
  • Time Management Skills
  • Able to multitask
  • Ability to work independently
  • Strong written and verbal communication skills
  • Demonstrated ability to work confidently and collaboratively with individuals at all levels of the organization
  • Ability to manage multiple tasks simultaneously
  • Ensure confidentiality of all the firm and client's documentation and information

Salary and Benefits:

We offer a competitive salary of $20/hour, plus additional benefits including health insurance, dental vision, short-term disability insurance, long-term disability insurance, and a 401(k) plan. You will also enjoy paid time off, rewarded time off, and a comprehensive benefits package. The ideal candidate will be located in an office position, working 8 hours a shift from Monday to Friday, 10:00 am - 6:30 pm.



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