Shift Supervisor

1 week ago


Dubuque, Iowa, United States Access Dubuque Full time
Job Summary

We are seeking a highly skilled and dedicated Shift Supervisor to join our team at Hills & Dales. As a Shift Supervisor, you will be responsible for providing leadership and guidance to our direct care staff, ensuring the highest level of care and support for our residents.

Key Responsibilities
  • Provide orientation and training to new Personal Assistants
  • Monitor and ensure compliance with policies, regulations, and quality standards
  • Assess staff performance and provide continuous direction and supervision
  • Direct the work of Personal Assistants and provide necessary training and feedback
  • Address complaints and resolve problems in a timely and professional manner
  • Maintain harmonious relations among staff and communicate effectively with supervisors and upper management
  • Review and approve incident report data recording
  • Maintain knowledge of state and federal regulations governing ICF/ID facilities
  • Provide assistance to department supervisors, managers, and directors as needed
  • Follow and maintain established department/center policies, procedures, quality, safety, environmental, and infection control standards
  • Attend training, workshops, and seminars to enhance knowledge and skills
  • Participate in organizational meetings, committees, and special projects as assigned
Requirements
  • Bachelor's degree in a Human Services field preferred, or Associate of Arts degree with one year of experience in a direct care setting
  • Minimum of one year supervisory experience demonstrated leadership ability
  • Two years of experience in a direct care facility
Benefits
  • Dental Insurance
  • Retirement Plan
  • Paid Holidays

Hills & Dales is a not-for-profit human services organization providing services to children and young adults with severe and profound mental and physical disabilities. We value a quality of life that enhances dignity, upholds rights, and encourages choices by the individual.



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