Restaurant Operations Manager

1 week ago


Ypsilanti, Michigan, United States McDonald's Restaurants Full time

Job Summary:

The Restaurant Operations Manager / Senior Restaurant Operations Manager is responsible for overseeing the day-to-day operations of a McDonald's restaurant, ensuring that the restaurant meets the company's critical customer standards of Quality, Service, Cleanliness, and Food Safety. This includes managing restaurant staff, maintaining high standards of customer service, and ensuring that the restaurant is run in a profitable and efficient manner.

Key Responsibilities:

  • Manage restaurant staff, including hiring, training, and performance management
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Monitor and control restaurant expenses, including labor, inventory, and supplies
  • Ensure that the restaurant meets all health and safety regulations
  • Collaborate with other restaurant managers to share best practices and improve overall restaurant performance

Requirements:

  • Proven experience in restaurant management, preferably in a fast-food environment
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and make quick decisions
  • Knowledge of restaurant operations, including inventory management and labor scheduling


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