Retail Sales Associate
4 weeks ago
A leading hardware retailer in the United States, Westlake Ace Hardware operates over 150 neighborhood stores across the country. Headquartered in Lenexa, Kansas, the company has been serving customers for over a century. Our Core Values of Service, Passion, Respect, Integrity, Teamwork, and Excellence guide our daily decisions and interactions with others.
Job Summary
The Cashier and Customer Service Specialist is responsible for providing exceptional customer service and processing transactions at the register. This role requires a positive and friendly demeanor, as well as the ability to work well under pressure.
Key Responsibilities
- Project a positive representation of Westlake Ace Hardware at all times.
- Greet customers entering and throughout the store, thanking them by name when possible.
- Clear customer checkout lines quickly and efficiently.
- Answer and monitor all calls and pages promptly, courteously, and effectively.
- Communicate any problems or issues that require management assistance.
- Build product knowledge and assist customers with store layout and product location.
- Assist with pricing, stocking, marking, and bagging of merchandise.
Requirements
- High school diploma or equivalent required.
- Cashier experience preferred, as well as customer service experience.
- Ability to stand, walk, lift up to 25 pounds, and climb.
Compensation
$15.75 per hour
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