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Senior IT Process Specialist

3 weeks ago

Stafford, Kansas, United States @Orchard Full time
About the Role
This senior IT service management analyst position requires a subject matter expert in one or more ITIL domains, leading process improvement and oversight efforts. The successful candidate will collaborate with government stakeholders and internal teams to ensure timely communications and deliver suggested improvements based on metrics analysis and workflow analysis. With a strong understanding of ITIL best practices, this individual will contribute to working groups of ITSM practitioners in support of government goals and requirements. This exciting opportunity offers a competitive salary range of $140,000 - $200,000 annually, making it an attractive choice for professionals in the field.