Customer Service Coordinator

22 hours ago


Fernandina Beach, Florida, United States U-Haul Full time
Compensation: The estimated salary for this position is around $50,000 - $65,000 per year, depending on experience.

About the Role: U-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As the face of our company, you will be responsible for providing exceptional service to customers, ensuring their needs are met, and resolving any issues that may arise.

Key Responsibilities:
  • Assist customers with U-Haul products and services.
  • Use U-Scan technology to manage rentals and inventory.
  • Maintain equipment on the lot, including checking fluid levels.
  • Prepare rental invoices and accept equipment returns.
  • Install hitches and trailer wiring.

Requirements: To be successful in this role, you must have a valid driver's license, high school diploma or equivalent, and excellent communication skills. You should also be able to work in a fast-paced environment and handle multiple tasks simultaneously.

What We Offer: At U-Haul, we value our employees and offer a range of benefits, including career stability, opportunities for advancement, mindset app reimbursement, gym reimbursement, and more. We also provide ongoing training and education to help you grow in your role.

Work Environment: The work involves moderate risks or discomforts, and you may be required to use protective clothing or gear. You should be comfortable working in a physically demanding environment and be able to lift equipment weighing up to 50 pounds.

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