Branch Manager Lake Norman District

5 days ago

Concord, North Carolina, United States Wells Fargo Full time
About this role:

Wells Fargo is seeking a highly skilled and experienced Branch Manager to lead our National Branch Network team. As a key member of our Consumer, Small and Business Banking division, you will be responsible for leading, managing, and developing a diverse team of direct and indirect reports, creating a culture that fosters engagement and generates commitment and accountability to business outcomes.

Our ideal candidate will have a strong background in banking, financial services, or branch network management, with a minimum of 4 years of experience and 2 years of leadership experience. They will be able to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives.

The successful candidate will be able to lead a team to influence, educate, and connect customers to technology and share the value of digital banking. They will also have experience building and maintaining effective relationships with customers, internal partners, and within the community.

Key responsibilities:
  • Coach, develop, and build a high-performing team to execute on business strategies, achieve results, and drive growth of the business.
  • Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business.
  • Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience.
  • Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience.
  • Mentor and guide talent development of direct reports and assist in hiring talent.
Requirements:
  • 4+ years of banking, financial services, or branch network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
  • 2+ years of leadership experience.
Desired qualifications:
  • Management experience including hiring, coaching, and developing direct reports.
  • Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success.
  • Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives.
  • Exercise independent judgment and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment.
  • Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business.
  • Experience building and maintaining effective relationships with customers, internal partners, and within the community.
  • Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers.
  • Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking.
  • Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management, and loss prevention.
  • Ability to interact with integrity and professionalism with customers and employees.
Job expectations:
  • Ability to work a schedule that may include most Saturdays.
  • Ability to travel in assigned geography up to 50% of the time during the first 6 months, depending on location.
  • This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date.
  • This position is not eligible for Visa sponsorship.

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