Midway Experience Manager

3 weeks ago


Austin, Texas, United States Dave & Buster Full time
About Us

Dave & Buster's is a leading entertainment destination that offers a unique blend of food, drinks, games, and fun. We are committed to providing our guests with an exceptional experience and creating memories that last a lifetime.

As a Customer Service Ambassador, you will play a vital role in helping us achieve our mission. You will be responsible for ensuring our guests have a positive experience from start to finish, whether they are visiting our Midway, dining area, or game room.

In this role, you will:

  • Deliver an unparalleled guest experience through food, drinks, and games in a welcoming environment.
  • Act as an initial point of contact in matters concerning safety and security, enforcing house policies and maintaining the unit's safety and security.
  • Greet guests with a positive attitude and enthusiasm while performing multiple job functions.
  • Keep your supervisor promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action where necessary.

We offer a competitive salary, a fun and dynamic work environment, and opportunities for growth and development.



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