Patient Scheduling Coordinator

4 weeks ago


Jersey City, New Jersey, United States HealthPartners Full time

This role is a vital point of contact for patients entering Hudson Hospital. The position facilitates the process of scheduling appointments and has a responsibility for accurate collection of current financial and demographic information. This position directly impacts revenue collection for the hospital. The Patient Scheduling Coordinator provides customer service to patients, family members, and visitors. The position is responsible for a variety of clerical functions including pre-authorization, insurance verification, scanning of documents, monitoring work queues, communication with other departments, and other duties as assigned.

Key Responsibilities:

  • Facilitate the scheduling process for patients
  • Collect and verify patient demographic and financial information
  • Provide excellent customer service to patients and their families
  • Perform various clerical functions, including pre-authorization and insurance verification

Requirements:

  • High school diploma or equivalent required
  • Previous experience in patient registration or scheduling preferred
  • Knowledge of medical terminology preferred

About Hudson Hospital & Clinic:

Hudson Hospital & Clinic is part of HealthPartners, a comprehensive health care system serving over 1.2 million patients across Minnesota and western Wisconsin. We are an award-winning hospital, located just off I-94 between the Minnesota and Wisconsin border, where you'll find exceptional, personalized care at Hudson Hospital & Clinic. Our team includes around 430 employees, more than 70 providers, and 25 volunteers, offering a full range of hospital, primary, and specialty care services.



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