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Retail Cannabis Sales Representative

2 months ago

Portland, Oregon, United States Gw Ind Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Groundworks Industries. As a Sales Associate, you will play a key role in delivering exceptional customer experiences and promoting our retail cannabis products.

Key Responsibilities
  • Customer Service: Provide top-notch customer service, answering questions, and addressing concerns in a friendly and knowledgeable manner.
  • Product Knowledge: Stay up-to-date on industry science and product knowledge, and effectively communicate this information to customers.
  • Operational Excellence: Maintain a clean and organized store environment, adhering to company policies and procedures.
  • Team Collaboration: Work collaboratively with colleagues to achieve sales goals and provide a positive shopping experience.
Requirements
  • Customer Service: Proven ability to deliver excellent customer service and foster a customer-centric environment.
  • Product Knowledge: Ability to learn and relate product knowledge in a nuanced and thoughtful fashion.
  • Availability: Maintain flexible availability, including nighttime, daytime, weekends, and holidays, adjusting to meet business demands as necessary.
  • Adaptability: Easily adapt to change and champion new initiatives.
  • Communication: Ability to receive constructive feedback and communicate effectively with colleagues and customers.
  • Industry Knowledge: Familiarity with web-based sales applications and a genuine interest in the cannabis industry.
Physical Requirements
  • Physical Demands: Ability to stand, walk, sit, and kneel daily in retail and production environments.
  • Lifting and Carrying: Ability to push, pull, and carry up to 50 pounds multiple times daily.
  • Focus and Memory: Ability to maintain focus and memory in environments with distractions.