Workforce Development Specialist
4 weeks ago
We are seeking a highly skilled Workforce Development Specialist to join our team at Equus Workforce Solutions. As a key member of our workforce development team, you will be responsible for responding to complex case situations and maintaining current information on programs and resources.
Key Responsibilities
Reviews case files to ensure compliance with contractual agreements
Performs case management, eligibility, and data entry duties for customers
Manages and maintains a reduced caseload
Supports quality assurance/performance-related activities and the growth of assigned case managers
Implements and enforces quality assurance plans
Compiles data for reporting progress of programs
Acts as a mentor for new staff and provides training in policy/procedures
Resolves problems encountered during daily operations and determines appropriate solutions
Requirements
Minimum of three plus years related experience
Bachelor's degree in a related field
Demonstrated knowledge of quality assurance procedures and federal, state, and local workforce laws and mandates
Experience conducting quality assurance activities, such as planning and conducting case file or records reviews in a workforce or human services environment as a reviewer, monitor, or case manager
Demonstrated ability in conducting training sessions and presentations
About Equus Workforce Solutions
At Equus Workforce Solutions, we are committed to providing a work environment in which everyone is included, treated fairly, and with respect. We are strengthened by diversity and are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.
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