Sales Team Assistant
6 days ago
Adept Fasteners is a leading provider of fastening solutions to the manufacturing industry. Our team of experts provides personalized support to our customers, helping them to optimize their production processes and improve efficiency.
We are committed to delivering exceptional customer service and building long-term relationships with our clients. Our goal is to become the go-to partner for all fastening needs, providing innovative solutions and expert advice to help our customers succeed.
Job Description:
This Customer Service Representative role is a critical part of our sales support team. The successful candidate will be responsible for providing exceptional customer service, responding to inquiries, and resolving issues in a timely and professional manner.
The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a team environment. They will also be proficient in computer software, including Microsoft Excel, Word, and Outlook, and be able to type at least 30 words per minute.
This role offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and organized individual who is passionate about customer service, we encourage you to apply.
Responsibilities:
- Respond to customer inquiries via phone, email, and in-person
- Resolve customer complaints and issues in a timely and professional manner
- Assist sales staff with customer interactions and order fulfillment
- Enter vendor quotes and sales orders
- Run open order reports and follow up on purchase orders
Requirements:
- High school diploma or equivalent, some college preferred
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office software
- Ability to type at least 30 words per minute
- Organizational and time management skills
- Ability to work in a fast-paced office environment
Salary:$42,000 - $52,000 per year
Benefits:Health insurance, retirement plan, paid time off
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