Customer Experience Representative
2 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate. As a Sales Associate, you will play a vital role in delivering exceptional customer experiences and driving sales through your passion for product, brands, fashion, and trends.
The ideal candidate will have a strong passion for product, brands, fashion, and trends, as well as effective written, verbal, and presentation skills. A high school diploma or equivalent is preferred. The estimated salary for this position is $18.29 - $20.78 per hour, depending on location and experience.
Key Responsibilities:
- CUSTOMER CENTRIC
- Deliver an engaging, positive, and authentic customer experience with all customers.
- Focusing on full-price selling while maintaining awareness of product value and promotions.
- Handle customer situations in compliance with policy and procedures, attempting to 'solve for yes' and partnering with the leadership when dealing with escalated issues.
RESULT DRIVEN
- Actively participate in all company and store contests and events.
- Stay current on all financial goals and priorities.
- Support the leadership team in achieving all sales and operational goals.
AUTHENTICITY
- Reflect the PacSun brand by demonstrating passion and affinity for product, brands, fashion, and trends.
- Contribute to a positive working environment by consistently exhibiting core value behaviors.
- Maintain and drive the company's fashion image by adhering to the Employee Appearance Guidelines.
Benefits
- $1,000 referral incentive program.
- Generous associate discount of 30-50% off merchandise online and in-stores.
- Immediate 100% vested 401K contributions and employer match.
- Calm Premium access for all employees.
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