Customer Experience Representative
3 weeks ago
We are Dennis Sullivan - State Farm Agent, a reputable agency dedicated to providing exceptional customer experiences. Our agents are committed to promoting State Farm's premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand.
Job Description
In this role, you will be responsible for forging enduring customer relationships, generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs. You will employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
Required Skills and Qualifications
The ideal candidate will have a genuine interest in marketing products and services that align with customer needs and preferences. Exceptional communication skills across all channels - written, verbal, and attentive listening - are also essential. A people-centric mindset with a keen eye for detail and proactive problem-solving abilities are must-haves for this role. Proficiency in learning and navigating computer functions efficiently is required, as well as a collaborative spirit thriving in a dynamic team environment.
Benefits
This position offers a salary of $45,000 plus commission/bonus, along with a range of benefits including simple IRA, health benefits, paid time off (vacation and personal/sick days), flexible hours, professional development, abundant opportunities for career advancement within our agency, and a hiring bonus.
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