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Client Relationship Manager

2 months ago

Dallas, Texas, United States 626 Full time
Position Overview

Become a key player in a premier Healthcare Technology Management organization

If you have a strong commitment to outstanding client service and relationship management, this role is designed for you.

About Our Company:

626 is an innovative firm dedicated to improving patient outcomes through specialized maintenance of medical technology. Our team of over 100 professionals across the nation is focused on delivering exceptional service to our healthcare partners.

Role: Account Manager – Customer Success

Key Responsibilities:

  • Oversee customer accounts to guarantee satisfaction
  • Engage in effective communication with clients and service engineers
  • Ensure compliance with service level agreements and provide regular updates to clients
  • Collaborate with billing and procurement departments
  • Participate in after-hours support as needed

Qualifications:

  • Strong problem-solving and customer service abilities
  • Capacity to manage multiple tasks in a dynamic environment
  • Prior experience in customer service is advantageous
  • Familiarity with scheduling software is beneficial

Work Arrangement: Full-time, In-office

Physical Requirements:

This position involves verbal communication, mobility, lifting, and manual dexterity.

Employee Benefits:

  • Comprehensive Medical, Dental, and Vision plans
  • Health Savings Account, 401(k) with Matching contributions
  • Life Insurance and Paid Time Off

626 Opco, LLC is committed to equal employment opportunities. This job description may be modified at any time.