Global IT Operations Manager

5 days ago


Burnsville, Minnesota, United States Bosch Group Full time
About the Role

We are seeking an experienced Global IT Operations Manager to join our team at Bosch Building Technologies (BT). As a key member of our organization, you will play a critical role in overseeing and managing IT Support operations across multiple locations within the region.

Key Responsibilities
  • Manage the overall technical infrastructure, including data centers, data networks, security systems, helpdesks, local IT support, and all IT and mobile devices worldwide.
  • Ensure the reliability, efficiency, and security of the IT infrastructure.
  • Lead the service and contract management process to effectively control external service providers based on service level agreements.
  • Track and report progress on business objectives to senior management.
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum 8+ years of experience in IT, including leadership roles.
  • Demonstrated success in managing international portfolios of IT services sourced from partners.
  • Experience in developing and implementing performance metrics.
  • Strong understanding of business goals, processes, and priorities to drive strategic decision-making.
Benefits

This role offers a competitive salary range of $120,000 - $150,000 per year, depending on experience and qualifications. Additionally, the successful candidate will enjoy a hybrid work schedule (3 days in the office) and the opportunity to work with a dynamic team at our Burnsville, MN office or Fairport, NY location.



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