Leasing Director

RPM Living is seeking a highly skilled and experienced Leasing Manager to join our team. As a Leasing Manager, you will be responsible for leading the leasing team and achieving effective leasing, marketing, and resident relations at one of our apartment complexes.

• Conduct all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining show rooms, and follow-up as needed.
• Utilize marketing strategies to ensure traffic within the limitations of the Marketing Budget and the Marketing Plan.
• Project a favorable image of the community to achieve property objectives and public recognition.
• Focus on securing resident retention through planning resident functions, attending after-hours functions, and participating as a host as needed.
• Complete all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner.
• Attend weekly and daily goal-setting meetings as appropriate.
• Oversee leasing staff, including training, development, evaluation, and rewards, while providing feedback on pricing, product, and the team.
• Greet and qualify prospects professionally using guest cards in our Lead Management Software.
• Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements.
• Keep an updated availability report, process applications with credit checks and rental history verification, and submit them for Community Manager approval and follow-up with applicants on their status.
• Show apartments and close sales, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation.
• Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement.
• Conduct market research by surveying competing properties, implement outreach marketing, and update Radix (or equivalent) as needed.
• Manage lease renewals, send renewal notices, handle move-outs based on lease terms, apply fees when necessary, and keep property management software updated with move-in/out and renewal data.
• Provide excellent customer service while maintaining the highest standards for resident service.
• Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company's standards.

• Bachelor's degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• 4 years' experience in Leasing capacity – Preferred
• 2 years' experience in supervisory role – Preferred
• Microsoft Office Suite, Project Management, Adobe, Property Management Software, PopCard or LTS experience
• Valid driver's license – Required
• Current local University students strongly preferred