Earth Fare Customer Service Manager
3 days ago
Job Title: Earth Fare Customer Service Manager
Job Description:We are seeking a highly skilled and experienced Customer Service Manager to join our team at Earth Fare. This role is responsible for upholding and embodying the company's customer service standards at all times.
- Operational Tasks: This includes assisting with cash register reconciliation, recording, and daily balancing of the Cash Office.
- Maintaining an attractive Front End Department by implementing merchandising/marketing guidelines as outlined by the Front End Manager.
This role requires strong communication skills to address any cash or paperwork discrepancies, security issues, or customer service opportunities to the Front End Manager in a timely manner.
The Customer Service Manager will prepare daily bank deposits and change orders and ensure all Cash Office paperwork is complete.
This person works closely with the Front End Manager to promote loss prevention and security awareness and ensures accurate void and refund policies are followed.
The Customer Service Manager delegates tasks to cashiers during slower periods, performs open and closing duties, runs a cash register, and assists the Front End Manager with audits.
This role also involves maintaining a clean and sanitary restroom in the store.
The Customer Service Manager attends required department and store meetings and maintains overall organization of the department.
Salary: $50,000 - $60,000 per year based on experience.
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