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Retail Operations Supervisor

2 months ago

Columbus, Ohio, United States Community Choice Financial Family of Brands Full time
Assistant Store Manager Position at Community Choice Financial Family of Brands

As an Assistant Store Manager, you will enhance your leadership capabilities by supporting the Store Manager in managing accounts, engaging with customers, and overseeing risk management. Your role will involve training and mentoring customer service representatives, ensuring adherence to company standards, and cultivating a professional atmosphere for both customers and staff.

Key Responsibilities:
  • Train, mentor, and oversee Customer Service Team Members
  • Evaluate risk and facilitate financial transactions
  • Build customer relationships and drive store profitability
  • Expand the store's reach through partnerships and business initiatives
  • Assist in recruitment and implement store security protocols
  • Manage account oversight and recovery operations
  • Ensure compliance with company policies and regulations
  • Supervise store presentation and address facility requirements
  • Support daily operations in the absence of the Store Manager
Qualifications:
  • High School Diploma or equivalent
  • At least one year of supervisory experience in retail or service sectors
  • Strong communication skills
  • Proficient in working with various systems
  • Must be at least 18 years old
  • Pass a criminal background check
  • Physical capability to perform job duties
Preferred Qualifications and Skills:
  • Leadership experience in sales or customer service
  • Background in retail or financial services
  • Bilingual in English and Spanish is advantageous
What We Provide:
  • Comprehensive training program
  • Access to e-learning resources for professional growth
  • Opportunities for career advancement based on performance
  • Health insurance, retirement plans, and additional benefits
  • Paid Time Off
  • A diverse and inclusive workplace

About Community Choice Financial Family of Brands:

Community Choice Financial Family of Brands is a prominent consumer finance organization in the United States, providing a range of financial services across multiple states through both physical locations and online platforms.

Note: This job description may be subject to updates, and additional responsibilities may be assigned. Community Choice Financial Family of Brands is committed to inclusivity and equal opportunity employment.