IT Support Specialist
1 week ago
We are seeking an experienced IT Support Specialist to join our team at TCC Technology, a leading provider of IT solutions in Northeast Ohio. As an IT Support Specialist, you will play a critical role in ensuring the smooth operation of our clients' technology infrastructure.
Salary: $55,000 - $65,000 per year
About the Job
- Provide technical support and assistance to clients via phone, email, and on-site visits.
- Troubleshoot and resolve computer-related issues, including hardware and software problems.
- Install and maintain technology, including computers, printers, projectors, and other equipment.
- Facilitate warranty replacement parts for customer equipment and communicate with vendors regarding network equipment, computers, and software acquisition.
- Document daily job procedures and maintain detailed records of customer networks.
- Make recommendations to other team members to solve problems and irregularities in work requirements.
Qualifications and Education
- One year of experience managing and maintaining IT systems.
- High School Diploma or equivalent.
Preferred Skills
- Experience with Windows and/or Mac Desktop and Servers and network systems.
- Microsoft Certifications a plus.
Benefits
- Health Insurance.
- Paid Time Off.
- Mileage Reimbursement.
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