IT Support Specialist

2 days ago


Westlake, Ohio, United States TEKsystems Full time

We are seeking a skilled IT Support Specialist to join our team at TEKsystems. This is an exciting opportunity for a motivated individual to work with a leading managed endpoint computing company.

About the Role:

  • This entry-level position is perfect for someone looking to start their career in IT support and configuration.
  • You will be responsible for performing pre-configuration of equipment prior to shipment to customers, ensuring quality and consistency in accordance with documented instructions.
  • As a Configuration Center Technician, you will follow specific written work instructions to efficiently provision and configure IT devices, unbox and re-box equipment for shipping, clean and test IT devices, and escalate technical issues to your supervisor.
  • You will also participate in internal meetings and contribute suggestions for process improvements.

Requirements:

  • A High School Diploma or GED, with a minimum of 1 year of experience (preferred) or relevant training directly related to the duties and responsibilities specified.
  • Valid Driver's License (less than 6 points on license to adhere to insurance requirements).
  • Excellent interpersonal, organizational, and communication skills.
  • Demonstrated ability to manage multiple priorities of low complexity.

What We Offer:

  • A competitive salary of $40,000 - $55,000 per year, based on location and experience.
  • The opportunity to work with a dynamic team in a fast-paced environment.
  • Ongoing training and development opportunities to help you grow in your career.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.

Company Overview:

TEKsystems is a leading managed endpoint computing company that provides a proven end-to-end lifecycle management protocol. Our capabilities enable clients to achieve digital transformation, better manage technology complexity, and meet sustainability targets.



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