Automotive Department Head
6 days ago
The Automotive Department at Scott Kia Of Springfield is a fast-paced and dynamic team dedicated to delivering exceptional customer service and high-quality repairs. As the Assistant Service Manager, you will be instrumental in driving the success of our department by fostering a positive and productive work environment, leveraging your strong leadership skills to motivate and develop your team members, and consistently meeting or exceeding sales targets. We are seeking someone with excellent problem-solving skills, ability to work well under pressure, and dedication to ongoing learning and development.
Job Responsibilities
- Manage and optimize department workflows to improve efficiency and productivity
- Develop and implement strategies to enhance customer satisfaction and loyalty
- Foster a collaborative and inclusive team environment that encourages growth and success
- Collaborate with colleagues across departments to achieve shared goals and objectives
- Stay up-to-date with industry developments, best practices, and regulatory requirements
- Lead by example, demonstrating exceptional professionalism and integrity in all interactions
- Continuously monitor and evaluate department performance, identifying areas for improvement and implementing necessary changes
- Develop and execute plans to address challenges, overcome obstacles, and capitalize on opportunities
Requirements
- Bachelor's degree in Business Administration, Management, or related field
- Minimum 3-5 years of experience in a similar leadership role
- Proven track record of achieving results in a fast-paced environment
- Strong understanding of business principles, operations, and management practices
- Excellent communication, interpersonal, and leadership skills
- Ability to think critically, analyze complex situations, and make informed decisions quickly
- Strong organizational and time-management skills, with attention to detail and ability to prioritize tasks effectively
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