Service Advisor/Technician

1 week ago


Merrimack, New Hampshire, United States CAMPERS INN INC Full time
RV Service Advisor Position at CAMPERS INN INC

We are seeking a skilled Service Advisor to join our team at CAMPERS INN INC. As an RV Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.

About the Job

This is a full-time position that requires strong communication skills, attention to detail, and the ability to work independently as well as part of a team. The ideal candidate will have a minimum of one year's RV service experience and be proficient in using computer systems and software applications.

Responsibilities:

  • Identify and diagnose RV problems by listening to customer descriptions and verifying warranty and service contract coverage
  • Develop estimates for repair services, including labor and materials costs
  • Prepare repair orders and communicate with customers regarding their vehicle's status
  • Maintain high levels of customer satisfaction through effective communication and problem-solving skills

Requirements:

  • High school diploma or equivalent required
  • Minimum one year's RV service experience preferred
  • Excellent oral and written communication skills
  • Ability to multitask in a fast-paced environment
  • Strong work ethic and commitment to providing exceptional customer service

What We Offer:

  • A competitive salary range of $55,000 - $65,000 per annum
  • Ongoing career development opportunities, including specialized job training and certifications
  • A comprehensive health and welfare plan, including medical insurance, dental insurance, vision insurance, and life insurance
  • Paid time off and qualified retirement plan with employer match

CAMPERS INN INC is an Equal Opportunity Employer and is committed to diversity and inclusion in the workplace.



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