Behavioral Health Technician

6 days ago

Matthews, North Carolina, United States Midwood Addiction Treatment Full time
Job Summary:

We are seeking a dedicated and responsible individual to join our team as a Behavioral Health Technician (BHT) at Midwood Addiction Treatment. As a BHT, you will play a crucial role in ensuring the smooth day-to-day operations of our clinical program. Your main responsibilities will include completing assigned tasks, maintaining customer satisfaction, addressing client concerns, and upholding safety and compliance standards.

Key Responsibilities:
  • Adhere to the day-to-day operations of the clinical program, ensuring compliance with established protocols.
  • Complete daily assignments as directed, fulfilling responsibilities as a Behavioral Health Technician.
  • Communicate and document all client concerns promptly and accurately.
  • Maintain a positive and professional demeanor to ensure customer satisfaction and positive interactions with clients.
  • Ensure that immediate client needs are met and provide redirection when necessary, always treating clients with respect.
  • Report any adverse client behaviors and concerns promptly to the appropriate parties.
  • Collaborate with all departments to ensure optimal client care and safety.
  • Maintain the clinical building in accordance with Joint Commission, BSAS standards, and company operational systems, including regular cleaning and upkeep.
  • Alert the Lead BHT and Program Director of any unsafe or repair needs in the clinical building and document them in shift reports.
  • Provide transportation to clients following the Transportation Policy.
  • Supervise client activities and conduct rounds as required, documenting relevant information.
  • Perform and observe Urine Drug Screens as necessary.
  • Stay awake during assigned shifts to maintain client safety and respond to any emergencies.
  • Adhere to state, federal, Joint Commission, and BSAS standards and regulations at all times.
  • Communicate client emergent situations in a calm and organized manner to the appropriate parties.
  • Follow client schedules as defined, ensuring clients are present and punctual.
  • Assist with laundry and perform small house cleaning duties.
  • Aid in training BHT staff, sharing knowledge and providing guidance.
  • Facilitate client groups under the direction of the Executive Director and Clinical Director.

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