Customer Service Ambassador

6 days ago


Cuyahoga Falls, Ohio, United States Alside Full time
Unlock Your Potential as a Customer Service Ambassador

At Alside, we're on a mission to build products that make a difference. As a Customer Service Ambassador, you'll be the face of our company, ensuring every customer interaction is a positive one.

We're looking for someone with a passion for delivering exceptional service, who can work in a fast-paced environment and thrive under pressure. If you're a team player with excellent communication skills, we want to hear from you

About the Role:

  • Provide top-notch customer support via phone, email, and chat
  • Work closely with sales teams to resolve customer issues and improve overall satisfaction
  • Collaborate with cross-functional teams to identify opportunities for process improvement
  • Develop and maintain relationships with key customers to drive loyalty and retention

You'll have the opportunity to work with a variety of building products, including vinyl siding and windows. Our state-of-the-art manufacturing facilities and distribution network ensure that our products are delivered efficiently and effectively.

We offer a competitive salary range of $50,000 - $65,000 per year, depending on experience, plus benefits and opportunities for growth and development.



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