Program Director East Metro

3 weeks ago

White Bear Lake, Minnesota, United States Hammer Residences Full time

Job Title: Program Manager East Metro

Job Summary:

The Program Manager directs the daily operations in a community-based residential program for adults with intellectual and developmental disabilities. This includes overseeing the medical, financial, social, and emotional needs of individuals served, as well as day-to-day operations of the residential program.

Responsibilities:

  1. Provide supervisory oversight, technical guidance, and advice to staff.
  2. Select staff, assign, and review work, schedule shifts, and confirm payroll hours.
  3. Complete performance reviews and provide feedback to staff; take appropriate action as warranted by performance.
  4. Ensure that current and new personnel complete training and provide orientation according to Hammer & NER practices.
  5. Conduct staff meetings to review plans and reports to ensure quality.
  6. Respond to emergencies and report accidents and injuries.
  7. Demonstrate teamwork, cooperation, and effective working relationships with individuals served, families, coworkers, supervisors, program team, professionals, and others to facilitate quality services and a positive organization reputation.
  8. Respond to any complaints or incident reports promptly.
  9. Lead and provide services and activities that comply with licensing regulations and with Hammer & NER's policies and person-centered philosophy, exercising good judgment to adapt and apply the guidelines to specific situations.
  10. Provide advocacy to protect people's civil and legal rights and encourage choice and independence whenever possible, fostering a positive, encouraging environment.
  11. Plan, implement, and evaluate the programs, services, and activities provided in the program.
  12. Facilitate the interdisciplinary team in developing plans to meet the individuals' needs.
  13. As needed, work direct care shifts, assisting with all areas of the individuals' programs, including but not limited to personal cares, medication administration, daily household chores, use of personal finances, and support in the community.
  14. Safely drive a Hammer & NER-owned vehicle, lift van, or personal auto to activities and appointments around the Twin Cities and provide support for individuals' participation in the community.
  15. Ensure the program's operations comply with regulations, health, and safety.
  16. Maintain facility cleanliness, safety, and compliance.
  17. Maintain the operating budget, authorize expenses, and request necessary maintenance and repairs for the residence and vehicle(s).
  18. Prepare the program for licensing inspections.
  19. Use required technology to maintain daily, monthly, and annual required documentation as scheduled.

Requirements:

  1. Four-year college degree in social services or related field and one year of full-time experience in the field of developmental disabilities to manage an ICF-MR licensed program.
  2. Or a two-year college degree and two years of full-time experience in the field of developmental disabilities.
  3. Or 50 hours of education and training related to human services and disabilities and four years of full-time work experience with people with disabilities to manage a waiver program.
  4. Prior supervisory experience is preferred.
  5. Excellent written and verbal communication skills, including fluency in English and proficiency in Microsoft Office.
  6. Frequently organizes multiple responsibilities at once, requiring time management, organizational, and reporting skills, and proven ability to achieve assigned deadlines.
  7. Available to work a flexible full-time schedule, including some evenings, weekends, and overnights.
  8. Requires a valid driver's license, personal auto, and driving record that meets Hammer & NER's insurance requirements.
  9. Must receive a MN DHS Background study clearance.

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