Bilingual Insurance Customer Service Representative

1 month ago


Bellaire, Texas, United States Staff My Agency Full time
Customer Service Representative - Insurance

We are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Insurance Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met, and resolving any issues in a timely and professional manner.

Key Responsibilities:

  • Establish and maintain strong relationships with customers through effective communication and issue resolution.
  • Provide accurate and timely information to customers regarding insurance products and services.
  • Assist customers with policy changes, transfers, and claims submissions.
  • Use a customer-focused approach to educate customers about insurance options and provide personalized recommendations.
  • Work collaboratively with the team to achieve sales and customer service goals.

Requirements:

  • Excellent communication and interpersonal skills.
  • Bilingual in Spanish and English.
  • Property and Casualty license (must be able to obtain).
  • Ability to work in a fast-paced environment and meet sales and customer service goals.
  • Strong organizational and time management skills.

What We Offer:

  • Hourly pay plus bonus.
  • Paid time off (vacation and personal/sick days).
  • Valuable experience and growth opportunities.
  • Opportunity to work with a dynamic and supportive team.

If you are a motivated and customer-focused individual who is looking for a rewarding career in insurance, we encourage you to apply. Please submit your resume and a cover letter outlining your experience and qualifications.



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