Insurance Claims Specialist

2 weeks ago


Covington, Kentucky, United States Cincinnati Insurance Company, Inc. Full time
Make a Difference with a Career in Insurance

Cincinnati Insurance Company, Inc. is seeking a talented Field Claims Representative to join our team. As a Field Claims Representative, you will be responsible for investigating and evaluating multi-line insurance claims through personal contact to ensure accurate settlements.

Key Responsibilities:
  • Conduct thorough claim investigations
  • Interview insureds, claimants, and witnesses
  • Consult police and hospital records
  • Evaluate claim facts and policy coverage
  • Inspect property and auto damages and write repair estimates
  • Prepare reports of findings and secure settlements with insureds and claimants
  • Use claims-handling software, company car, and mobile applications to adjust loss in a paperless environment
  • Provide superior and professional customer service
Requirements:
  • Be available and communicative during regular business hours
  • Have a desire to learn about the insurance industry and provide a great customer experience
  • Be able to work unsupervised
  • Have excellent verbal and written communication skills
  • Have strong interpersonal skills
  • Have excellent problem-solving, negotiation, organizational, and prioritization skills
  • Be prepared to follow-up with others in a timely manner
  • Have a valid driver's license
Benefits:
  • Company car
  • Company stock options, including Restricted Share Units and Incentive-based stock options
  • Paid time off (PTO)
  • 401K with 6% company match

Cincinnati Insurance Company, Inc. offers a dynamic and supportive work environment, with opportunities for growth and development. We are committed to providing our associates with the tools and training necessary to succeed in their roles. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career, we encourage you to apply for this exciting opportunity.



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