Front Desk Operations Specialist

3 weeks ago


Springfield, Illinois, United States Hilton Springfield Full time

**Overview:** We're looking for a skilled Front Desk Operations Specialist to join our team at Hilton Springfield. As a Night Auditor, you will be responsible for managing front desk operations and ensuring the accuracy of financial records.

**Estimated Salary:** $50,000 - $60,000 per year (based on location and experience)

About the Position:

The Front Desk Operations Specialist is responsible for executing front desk clerk duties, including processing reservations, check-ins, and requests. You will also audit and reconcile all financial records, prepare and distribute reports, and provide exceptional service to our guests.

Key Responsibilities:

  • Execute front desk clerk duties as required
  • Audit and reconcile all financial records
  • Prepare and distribute reports to management
  • Provide exceptional service to guests

Requirements:

  • High school diploma or equivalent required; some college preferred
  • Experience in hospitality or guest services preferred
  • Proficiency with computers and accounting software desired


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