Front Desk Operations Specialist
3 weeks ago
**Overview:** We're looking for a skilled Front Desk Operations Specialist to join our team at Hilton Springfield. As a Night Auditor, you will be responsible for managing front desk operations and ensuring the accuracy of financial records.
**Estimated Salary:** $50,000 - $60,000 per year (based on location and experience)
About the Position:
The Front Desk Operations Specialist is responsible for executing front desk clerk duties, including processing reservations, check-ins, and requests. You will also audit and reconcile all financial records, prepare and distribute reports, and provide exceptional service to our guests.
Key Responsibilities:
- Execute front desk clerk duties as required
- Audit and reconcile all financial records
- Prepare and distribute reports to management
- Provide exceptional service to guests
Requirements:
- High school diploma or equivalent required; some college preferred
- Experience in hospitality or guest services preferred
- Proficiency with computers and accounting software desired
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