Nighttime Hotel Administrator

3 days ago


Springfield, Illinois, United States Hilton Springfield Full time

Hilton Springfield is seeking an Auditing and Front Desk Specialist to join our team. This role is responsible for overseeing the day-to-day operations of our front desk and auditing processes.

Key Responsibilities
  • Manage guest reservations, check-ins, and departures, as well as process payments and handle customer complaints.
  • Audit and reconcile financial records, including cash drawer activity, credit card transactions, and room charges.
  • Prepare and distribute reports to hotel management and department heads.
Requirements
  • High school diploma or equivalent required; some college preferred.
  • Previous experience in hospitality or guest services is a plus.
  • Strong computer skills and proficiency with reservation software are necessary.

The estimated salary range for this position is $45,000 - $65,000 annually, based on industry standards and location. We offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.



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