Product Design Advocate Manager

4 weeks ago


New York, New York, United States Figma Full time
About the Role

Figma is a design platform that empowers teams to create, collaborate, and innovate. We're seeking a seasoned Product Design Advocate Manager to join our team and help drive our mission forward.

Key Responsibilities
  • Lead the AMER Designer Advocate team, supporting and growing a diverse team of Designer Advocates who help scale our community engagement, sales support, and content efforts in APAC.
  • Prioritize, assign, and collaborate with the team to deliver high-value one-to-many content to support our customers, including livestreams, written content, presentations, Figma community resources, and more.
  • Partner with marketing to support events, product launches, and drive adoption of new features and enable users on new capabilities and workflows.
  • Partner with Customer Experience to support high-value sales opportunities with consultations and scalable onboarding programs to enable our customers to become experts in the product.
  • Advocate for users with the product team, helping to continuously improve internal processes to bring advocate insights from customer engagements to the product teams.
  • Motivate and empower the community, enabling the team to maintain and build relationships with users in the community and identify ways to improve internal processes to track and measure community engagement.
Requirements
  • 5+ years of leading a design-related team (design ops, design systems, or marketing).
  • Ability to work cross-functionally with teams like sales, product, and marketing leadership, gaining support to drive projects and new initiatives forward.
  • Comfortable presenting to large groups of people.
  • Knowledge of product design and development workflows.
  • An entrepreneurial mindset and joy for iterating on projects from early experimental ideas through to completion.
  • Comfort level with up to 25% of travel.
What We Offer

Figma offers a competitive package of benefits, including health, dental, and vision, retirement with company contribution, parental leave, reproductive or family planning support, mental health and wellness benefits, generous PTO, company recharge days, a learning and development stipend, a work-from-home stipend, and cell phone reimbursement.

Figma also offers sales incentive pay for most sales roles. Figma's compensation and benefits are subject to change and may be modified in the future.



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